Your website has traffic. It does not have conversions. Here is why.
BrokenProduct audits your homepage, navigation, and conversion flow to find exactly where visitors drop off, and what to change before you spend more on traffic.
Free to start · 3 credits included · No card required
WHAT WE LOOK FOR
What does a website UX audit cover?
A website UX audit from BrokenProduct covers the five-second value test, navigation clarity, CTA strength, trust signals, form friction, and mobile experience, evaluated exactly as a new visitor sees your site.
Five-second value test
Does your homepage communicate what you do, who it is for, and why it matters within the first five seconds? We evaluate the above-the-fold experience exactly as a new visitor sees it.
Navigation clarity
Can visitors find what they are looking for without thinking? We audit menu structure, label clarity, and the path to your most important pages.
CTA strength
Are your calls to action visually prominent, contextually placed, and written to earn the click? We check every CTA on every key page.
Trust signals
Do visitors have enough evidence to take action? We look for social proof, credentials, and trust signals and evaluate their placement relative to conversion points.
Form friction
How many fields does your primary form have? We audit field count, label clarity, error handling, and mobile usability.
Mobile experience
Does your site convert on mobile? We check layout, tap targets, text readability, and CTA accessibility on small screens.
COMMON PROBLEMS
The most common website UX problems we find
Homepage fails the five-second test
Most visitors decide whether to stay within five seconds. A headline that explains your product category rather than your specific value proposition loses them before they scroll.
Too many competing CTAs
When every section has a different CTA, visitors do not know which action to take. We consistently find websites with 5 or more CTAs above the fold competing for attention.
Trust signals placed after the CTA
Social proof, testimonials, and credentials placed below the fold come too late. By the time visitors see them, most have already left.
HOW IT WORKS
How does BrokenProduct audit your product's UX?
BrokenProduct uses a browser extension to capture screenshots of your product as you use it, then runs them through an AI analysis pipeline trained on real SaaS UX expertise. A human designer reviews every finding before the report is delivered.
Set up in one click
Add BrokenProduct to Chrome, Firefox, or Edge. Open your product. Browse normally, the extension captures every screen you visit, silently in the background. No code changes. No tracking scripts. Nothing added to your product.
Building a mobile app? Upload screenshots directly instead.
Submit with one click
Review the captured screens. Remove anything you don't want audited. Add an optional note about your biggest UX concern. Submit. Credits are deducted at submission, not at delivery.
Get your report in 12 hours
Our AI analyses every screenshot against a structured UX framework. A human designer reviews the findings, removes false positives, and adds expert context. You receive a PDF report by email within 12 hours.
SAMPLE FINDING
What a website finding looks like
Screen type: Homepage
CriticalAbove the fold shows 4 competing CTAs with equal visual weight. Visitors cannot identify the primary action.
Fix: Keep one primary CTA above the fold with strong visual contrast. Move secondary actions below or into the nav.
PRICING
How much does a UX audit cost with BrokenProduct?
A UX audit with BrokenProduct costs from $0 to $79 depending on how many audits you need. All plans use a credit system. You buy credits in packs and spend them per audit. No subscriptions. No monthly commitment. Credits are valid for 6 months.
| Audit type | Screens | Credits | Delivery |
|---|---|---|---|
| Basic audit | Up to 10 screens | 1 credit | 24-hour delivery |
| Full audit | Up to 30 screens | 2 credits | 12-hour delivery |
| Priority | Up to 30 screens | 3 credits | 6-hour delivery |
3 free credits on signup. No card required.
Install Nowwebsite UX audit questions
They overlap but are different. A CRO audit focuses on conversion rate optimization, usually using A/B test data and analytics. A UX audit evaluates the experience itself: what is confusing, what is missing, what is in the wrong place. BrokenProduct identifies the UX problems that explain why conversion is low, which gives you specific things to fix rather than things to test.
Yes. Because you use the extension in your own browser, you can audit any site you can access, including staging environments, password-protected pages, and internal tools.
Capture your homepage, your top 2-3 landing pages, your pricing or services page, your contact or signup page, and any page you are specifically concerned about. 8 to 15 pages is typically enough for a thorough website audit.
A website audit covers multiple pages and evaluates navigation, information architecture, and the full visitor journey. A landing page audit focuses on a single page, evaluating message clarity, CTA strength, form friction, and conversion readiness. BrokenProduct handles both.
Yes. Every finding includes a specific, actionable fix recommendation written in plain language. You do not need a design background to implement the recommendations. Fixes are prioritised by business impact so you know what to change first.
READY?
Your product has UX problems.
Find out exactly where.
Install the extension in 30 seconds. Use your product for 10 minutes. Get your report in 12 hours.
Install Now
Free · 3 credits included · No card required
SaaS · Web Apps · Websites · Landing Pages · Mobile Apps